Website Privacy and Cookies Policies of Quadrant Beverages JSC
1. Recitals.
Quadrant Beverages AD (hereinfetr referred to as “we”, “us”, “our”, etc.) undertakes on their own behalf to ensure the strict confidentiality of Your personal data when using our webpage or contributing to our advertising promotions or asking questions.
This Website Privacy and Cookies Policies refer to processing different categories of personal data we collect from You in the capacity of a Personal Data Administrator via:
- any or all webpages of Quadrant Beverages AD or any other website, containing a link to the Website Privacy and Cookies Policies;
- social media, SMS services or official content of Quadrant Beverages AD in any or all websites or web applications;
- our landline phone services for customers;
- e-mail addresses or official SMS number of Quadrant Beverages AD;
- our postal address for customers.
We make every endeavour to ensure service delivery optimization for market facilitation purposes by collecting information about You:
These Website Privacy and Cookies Policies govern:
- type of data Quadrant Beverages AD are entitled to collect;
- data handling techniques of Quadrant Beverages AD with respect to data collected about You;
- any or all cases Quadrant Beverages AD is allowed to use Your data to contact You;
- any or all cases Quadrant Beverages AD is allowed to use Your data to contact You;
- any or all opportunities You will be provided by sharing Your personal data with us;
- use of web cookies on the official website of Quadrant Beverages AD.
We use information delivered by You or collected by us in compliance with the effective law (incl. the Data Protection Law, eg. the General Data Protection Regulation (EU)):
The official website of Quadrant Beverages AD may contain links to websites owned or managed by third parties. These websites have their Website Privacy Policies and may use web cookies. We would recommend that You go through these policies with respect to Your personal data handling techniques and use of web cookies when visiting these websites. We take no responsibility for the third party websites. You use them at Your own risk.
2. About Us
Quadrant Beverages AD, ranking amongst the leading beverage manufactures and distributors in Bulgaria, is an official bottling manufacturer of the PepsiCo products in Bulgaria (Pepsi, Mirinda, 7up, Evervess), the Fruttimo fruit juice and an official distributor of Pepsi-Lipton International (Lipton iced tea) and the Rockstar energy drink.
Quadrant Beverages AD is a member to the Karlovarské minerální vody a.s (KMV), a non-alcoholic beverage company, which is considered the largest manufacturer and wholesale dealer of mineral and spring water across the Central Europe. Founded far back in 1873, the Company boasts a solid track record and commands a pool of famous trade marks and over 1200 employees.
3. Type of information Quadrant Beverages AD collects about me
When You use, contribute to, visit or log on for the services, activities or online content provided by Quadrant Beverages AD (incl. social media or SMS applications) as to newsletters, advertising promotions, live chats, different types of message sheets or forms, online or mobile messages or voting, we may receive Your personal data, incl. name, e-mail, domicile address, landline phone number or GSM, gender or date of birth as well as all information collected by You with respect to the services delivered by Quadrant Beverages AD, e.i. whatever You have read, reviewed or done on our websites, applications or whatever services of Quadrant Beverages AD You.have used so far.
Please note that if You decide to send us further information about You or any special (sensitive) information (eg. if You contact our customer service team about dietary recommendations or health problems You may have), we shall furnish You with further information about our data modeling techniques.
Our services may provide opportunities for You to establish contact through hired services like Facebook, Twitter and Instagram. If You opt to establish contact this way, You will be provided an option to allow access to Your personal data (eg. name, date of birth, e-mail or any other information which You may have made public on third party websites) by means of a dialog field to Quadrant Beverages AD.
We collect information of how You use the mobile applications, websites or online content of Quadrant Beverages AD and the device/devices You use to access our services or unique online identificators as to IP addresses, i.e. figures used to identify a personal computer or any other network device on the Internet. For further information, see Section 13 of the Web Cookies Use Policies of Quadrant Beverages AD or similar technology.
4. How Quadrant Beverages AD Uses Information About Me
Quadrant Beverages AD shall use Your personal data for a variety of reasons, incl.:
- delivery of our services, activities or online content or sending information about them (eg. information of upcoming advertising promotions or floating new products)
or answering Your specific needs or questions;
- administration of services, suggesting Quadrant Beverages AD may contact You for services, activity or online content You have subscribed to (eg. We may send You messages for an advertising promotion You have contributed to or duly inform You of suspension of services, activities or online content support or of our Website Privacy and Cookies Policies as amended);
- personalization of content on our websites and applications and the advertisements published on our websites and applications or other websites and services;
- co-operation with third parties to facilitate publishing the best suited for You advertisements on their websites pursuant to Sections 6 and 13;
- communication with You with reference to mails or information sent by You;
- use of IP addresses and device identificators to localize users or block malware or to take count of third party visits or to personalize the contents of webpages, applications or other services based on users’ browsing behaviour or to identify the state, wherefrom users command our services;
- analysis and research to improve our Customer service satisfaction;
When Quadrant Beverages AD intends to use Your personal data for any other purposes, we shall duly inform You and/or ask for Your express consent as required by law.
Quadrant Beverages AD collects and uses Your personal data for the abovementioned purposes in our best business interest, which have priority over Your interests or fundamental rights and freedoms. You shall not send us any or all different categories of information above. However, If You opt for not doing so, You may receive an “Acess is denied” error message when You try to use any or all of the abovementioned services or contents, whether partly or fully, or to participate in our advertising promotions or to receive information at Your request.
5. When Shall Quadrant Beverages AD Contact Me?
Quadrant Beverages AD may contact You:
- with reference to Your mails, comments or queries in respect of the products and services provided by Quadrant Beverages AD;
- with reference to Your suggestions or questions to Quadrant Beverages AD, eg. on our webpages in social media by means of text, voice mail or in any other way;
- to keep You informed of all the amendments to the policies and practices of Quadrant Beverages AD; and
- for marketing purposes with Your consent as is provided for in Section 6.
Our website will provide You with a detailed information of the channels of communication used by Quadrant Beverages AD to contact You with respect to services, activity or specific online content.
6. Shall I be Contacted for Marketing Purposes?
Quadrant Beverages AD shall only send Your e-mails, marketing messages or will contact You for marketing purposes with Your express consent. You have the right at any time to withdraw Your consent if You click on or choose the “Unsubscribe” option in the marketing message or contact us by using our contact details in Section 15 hereof.
7. Shall Quadrant Beverages AD Disclose My Personal Data to Third Parties?
Quadrant Beverages AD may deliver or disclose Your personal data to third parties for any or all of the purposes set out herewith. We have the right to deliver or disclose Your personal data to third parties, incl. government authorities or any other data admistrators on our behalf with respect to specific services, including but not limited to online hosting service providers, payment service providers, customer relationship service providers, marketing partners, media partners and webpage analysis providers.
When we disclose Your personal data to third parties – service providers processing data on our behalf, we make sure as far as possible that these persons process data to our instructions. However, we do not give them authority to use or disclose data unless otherwise stated for a given service or name or required by law.
Quadrant Beverages AD has the right to disclose Your personal data to third parties:
- if it is required by law or any other rules and regulations;
- for or in connection with any legal or other statutory procedures of establishment, exercise or defence of lawful rights;
- to enforcement authorities at a formal request of data disclosure;
- when data disclosure is deemed to be appriproiate in the circumstances to prevent financial loss or harm or related to a possible or actual investigation of cyber crime; or
- in the event of a sale or transfer of our business, whether partly or fully, or any or all of our assets (incl. by merger, amalgamation, split-up or spin-off or wind-up).
8. International Data Transfers
With regard to our global scale business activity, we may deliver Your data to other states which may not provide the same level of data protection by law as we do.
With regard to our global scale business activity, we may deliver Your data to other states which may not provide the same level of data protection by law as we do.
- to a state that is deemed by the European Commission to provide adequate level of data protection; or
- to a company certified under the electronic data interchange framework of the ЕU-US Privacy Shield Framework principles whereby it complies with the strict data protection standards with respect to the transfer of different categories of personal data; or
- when we have provided the required guarantee for personal data transfers as to the standard contractual clauses sanctioned by the European Committee to ensure Your personal data is adequately protected. When You contact us, You will be provided the required data transfer guarantee herewith enclosed pursuant to Section 15 (Contact Quadrant Beverages AD About the Website Privacy and Cookies Policies/Complaints).
- In failure to fulfill any or all of the required criteria, Quadrant Beverages AD may transfer Your personal data outside of the EU/EEA without Your express consent, provided transfer or disclosure of personal data complies with the special provisions of the respective Data Protection Law, eg. if data transfers are required for the establishment, exercise or defence of legal claims.
- Access to Your personal data is limited only to persons vested with authority by law with respect to the objectives laid down in the Website Privacy Policy.
- You may be provided with further information of transfer mechnisms of personal data, whereby personal data is transferred outside of the EU/EEA by using the contact details in Section 15 to email, call or write to us.
9. Offensive and Inappropriate Content on the Official Website of Quadrant Beverages AD
If You publish an offensive, inappropriate or unacceptable content or send it to the official website of Quadrant Beverages AD or if Your behaviour proves detrimental to any or all services and products delivered by Quadrant Beverages AD, we may use Your personal data to handle Your misconduct and/or duly inform the competent public authorities of Your misconduct.
10. What Happens for Users Under 14?
If You are under 14, You are kindly requested to send us Your personal data with express consent of Your parent/guardian.
11. How Long Shall Quadrant Beverages AD Keep My Personal Information?
We shall keep information about You in our systems no longer than necessary for the purposes for which the personal data is processed unless a longer time for retaining personal information is provided for or required by law.
If You send Your personal data for promotion purposes, we shall keep it as long as it is necessary for management of the said promotion. If You subscribe for our newsletters/our marketing messages via e-mail, we shall retain Your data until further notice to delete it (If You choose to unsubscribe, we shall retain Your personal data as long as Your personal information is no longer necessary for further communication).
For further information about deletion of Your personal data by Quadrant Beverages AD, see Section 12 below.
12. Authority of Quadrant Beverages AD Under the General Data Protection Regulation
According to the General Data Protection Regulation You have right to request access to personal data processed by Quadrant Beverages AD (incl. to obtain a copy of it) or to correct inaccurate information. We shall use all reasonable efforts to comply with Your requests to Your satisfaction. We would be pleased to have Your requests or questions about the Website Privacy and Cookies Policies to the contact details in Section 15.
You have right to request data deletion (right to sink into oblivion) or to set limits to data processing or to have Your personal data processed by us in a structured, commonly used or machine-readable form.
You have right to raise objections if You deem it advisable to suspend Your personal data processing in the circumstances. In this particular case we are obliged to suspend Your personal data processing unless a solid legal basis for personal data processing provided with priority over You interests, rights and freedoms for establishment, exercise or defence of legal claims. But, in any case, we shall give objections to Your personal data processing a careful consideration for marketing purposes.
If You would like to discuss over or exercise any of the abovementionf rights, please do not hesitate to contact us by using our contact details in Section 15.Please note that Your rights are limited from time to time – eg.You may not exercise Your rights in case we have a solid legal basis for processing Your personal data.
Please note that Your rights are limited from time to time – eg.You may not exercise Your rights in case we have a solid legal basis for processing Your personal data.
We shall do and perform any or all acts and deeds to gratuitously comply with Your requests unless proved devoid of foundation or inordinate in terms of repetitiveness. Subsequently, we shall charge You a fee based on some reasonable or rational grounds, eg. our administrative expenses or denial to bestow consideration upon Your requests.
13. Web Cookies
a. What is a Web Cookie?
Web cookies are usually small text files that are stored on Your computer browser to collect information about users’ Internet access or users’ behaviour. Data is commonly used to obtain information about users’ behaviour on websites and to draw up reports or compile statistics of users’ online activity. For further information, visit
https://www.aboutcookies.org/ If You would like to adjust the settings of Your browser to not accept Cookies, see instructions on the website. If You do so, Your webpage may not operate in the normal functionality modes.
When visiting the official website of Quadrant Beverages AD, the reviewed websites with cookies will upload on Your hard disk drive. It is a common practice since web cookies allow website administrators to imrove the customer service satisfaction by finding out whether the hard disk drive has had visited the website before. It is done by repeatedly visiting the website to check whether the web cookies have been stored upon Your last visit. With denial to accept web cookies on Your browser, You give Your express consent to receive all web cookies on the official website of Quadrant Beverages AD. However, You may modify at any time the web cookies settings on Your computer browser.
b. How Quadrant Beverages AD uses Web Cookies
All information collected by web cookies helps us figure out what our users give preference for and to help them use our website. Quadrant Beverages AD uses this type of information to improve customer service satisfaction and communication and to keep track of websites users usually visit to better cater for their needs.
c. Third Party Web Cookies on the Websites of Quadrant Beverages AD
Please note that when visiting the official website of Quadrant Beverages AD, there may be some web cookies created while bearing no relation to us.
There is some content embedded from time to time from social media or third party website by Quadrant Beverages AD, incl. Google, YouTube, Twitter, Facebook, Instagram and the “Buy” buttons from Adimo. If You visit a website with a similar content contained therein, the websites or third party web cookies may be used to keep track of Your browser history, i.e. the website content of Quadrant Beverages AD. Quadrant Beverages AD does not have control over disrtibution of web cookies. Moreover, You may examine third party websites for more detailed information therein contained.
In the event of content embedded from social media or any other outside websites by Quadrant Beverages AD, they may use Google Analytics to collect information of user’s behaviour for their own private needs.
d. Data Sharing Instruments Used by Quadrant Beverages AD
If users use the built-in “share” buttons on the official website of Quadrant Beverages AD, they will be provided an opportunity to easier share the content with friends of theirs via the commonly used social media. When users ckick on any or all of these buttons, the settings of a web cookie may be adjusted by the service of Your choice to share the content. Quadrant Beverages AD does not have control over the web cookies distribution process.
e. Web Cookies Used by Quadrant Beverages AD
The list below covers what web cookies we use and why we use them:
Name: qtrans_front_language
Purpose: Cookies to help remember the language version of the site preferred by the user.
Name: wordpress_test_cookie
Purpose: Session cookie. WordPress creates it when accessing login page. Used to check permitted cookies.
Name: PHPSESSID, wordpress_logged_in_, wordpress_sec_
Strictly Necessary Cookies. Serial cookies that help keep logged-in users. Expiry date - 1 hour.
f. Use of Web Cookies
We may use data collected by web cookies to send You the best suited advertisements of third party websites (eg. Facebook, Google, Instagram, Snapchat and Twitter), incl. advertising messages if You have visited any or all websites of Quadrant Beverages AD. If You opt to not receive advertising messages, there are some outside websites, where You may opt to not receive any advertising messages typical of the website in future. If You opt to suspend using all the services, personalized by Quadrant Beverages AD, incl. advertising messages by outside websites, You may adjust the settings of Your web browser to disable the personalization option functionality.
g. Other Information Collected by Your Web Browser
Your web browser may send to Quadrant Beverages AD information of Your hard disk drive, eg. IP/MAC address or details of the mode of using the search engine. We usually use all information provided by Your web browser or the link You have ckicked on to figure out the website directed You to the official website of Quadrant Beverages AD by using web cookies to keep track of Your web browsing.
Should You have concerns about how we use web cookies or our settings, please do not hesitate to contact us by using the contact details in Section 15.
14. Amendments to the Website Privacy and Cookies Policies of Quadrant Beverages JSC
The Website Privacy and Cookies Policies may be amended from time to time. We therefore advise You to review it when visiting our website or delivering Your personal data to Quadrant Beverages AD. The latest version will be available on this page.
15. Contact Quadrant Beverages AD About the Website Privacy and Cookies Policies/Complaints
Should You have any questions or comments on the Website Privacy and Cookies Policies, please do not hesitate to contact us to Quadrant Beverages AD, 1151, Lozen, 6 Lozen str. 070010777 or write to us to e-mail:
callpepsi@pepsiint.bg If Your are not quite satisfied with our data processing techniques, You have right to lodge a complaint to the competent monitoring data protection authorities. Contact details of the monitoring data protection authorities are available on
http://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm Commission for Personal Data Protection is the the competent monitoring authority for Bulgaria (
https://www.cpdp.bg/).